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Welcome to Cosmetic Compliance Services ("Company", "we", "our", or "us"). These Terms and Conditions ("Terms") govern your access to and use of our website https://cosmeticcomplianceservices.com (the "Site") and our professional cosmetic compliance services (the "Services"). By accessing or using our Site and Services, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must discontinue use of the Site and Services immediately.
1. Scope of Services
Cosmetic Compliance Services provides professional regulatory compliance support for cosmetic businesses. Our Services include:
- PIF Creation & Management: Compiling and maintaining Product Information Files (PIF) to meet UK & EU compliance requirements.
- Product Label Review & Approval: Ensuring product labels meet regulatory standards, including ingredient listings, claims, and warnings.
- GMP Templates & Consulting: Providing documentation and expert guidance to help businesses comply with Good Manufacturing Practices (GMP).
- Expert One-to-One Support: Personalized compliance assistance tailored to specific client needs.
- Bespoke Product Formulation & CPSR Support: Developing custom cosmetic formulations and assisting with Cosmetic Product Safety Reports (CPSR).
- Portal Submission (UK/EU): Submitting products to the SCNP (UK) and CPNP (EU) portals for legal market entry.
These services do not constitute legal advice. Clients are responsible for ensuring their ongoing compliance with applicable laws.
2. Service-Specific Terms
2.1 Portal Submission (UK/EU)
- Each purchase includes one single submission to either the SCNP (UK) or CPNP (EU).
- Additional submissions will require a separate purchase.
- Clients must provide accurate and complete information for submission. Incorrect or incomplete details may result in delays or additional charges.
- Sensitive information, such as CPSR reports, login credentials, and product documentation, may be required. We handle all client data with strict confidentiality and do not share it with third parties unless required by law.
2.2 Product Formulation & CPSR Support
- We work with a chartered chemist and offer discounted CPSR pricing to clients.
- Clients are responsible for providing all necessary product details and specifications.
- While we ensure formulations comply with regulations, final CPSR approval is subject to third-party assessments.
2.3 GMP Templates & Consulting
- Templates provided are industry-compliant and updated regularly. However, businesses remain responsible for implementing and maintaining GMP compliance.
- Consulting services are advisory and do not replace official regulatory audits.
2.4 Product Label Review & Approval
- We review labels for regulatory compliance, but the final responsibility for ensuring the accuracy of the labels lies with the client.
- Any major redesigns or repeated resubmissions may incur additional charges.
2.5 PIF Creation & Management
- We ensure all PIF documentation is complete and up-to-date.
- Clients must provide accurate and complete product data. Missing information may cause delays.
- Ongoing updates and maintenance of the PIF may incur additional fees.
2.6 One-to-One Expert Support
- Consultations provide tailored compliance guidance, but do not replace legal or scientific testing.
- Support is provided within the agreed-upon timeframes. Additional consultations may require additional fees.
3. Confidentiality & Data Protection
- We require access to sensitive client data (CPSRs, login credentials, regulatory documents, etc.) for certain services.
- We guarantee the secure handling of all client information and will never share personal data with third parties unless required by law.
- Clients are responsible for providing secure and accurate login details. We are not liable for incorrect credentials or security breaches outside our control.
- We comply with relevant data protection laws, including GDPR, to protect your personal data.
4. Fees, Payments, and Refunds
- All fees for our services must be agreed upon in advance.
- Payments are non-refundable once work has commenced, except where otherwise specified in writing.
- Late Payments: Late payments may incur interest charges and could result in the suspension of services until the outstanding balance is settled.
- Clients are responsible for all third-party costs, including regulatory filings, external assessments, and other related expenses.
5. Limitation of Liability & Disclaimers
- We strive to provide accurate and up-to-date compliance guidance, but we do not guarantee that our services or materials are free from errors, omissions, or regulatory changes.
- Disclaimer of Warranties: We disclaim all warranties, express or implied, including but not limited to merchantability and fitness for a particular purpose.
- Limitation of Liability: Under no circumstances shall we be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our services or reliance on the information we provide. Our liability is limited to the amount you paid for the service.
6. Termination and Enforcement
- We reserve the right to terminate or suspend services without notice if a client engages in conduct that violates these Terms, involves unethical or unlawful activities, or compromises our professional integrity.
- Any attempts to circumvent regulatory requirements, provide fraudulent documentation, or manipulate compliance data will be reported to the relevant authorities.
7. Governing Law and Jurisdiction
- These Terms shall be governed by and construed in accordance with the laws of England & Wales.
- Any disputes arising under or in connection with these Terms shall be resolved exclusively in the courts of England & Wales.
8. Amendments and Modifications
- We reserve the right to modify or update these Terms at any time, without prior notice.
- Changes will become effective immediately upon posting on the Site.
- Continued use of our services after modifications constitutes acceptance of the revised Terms. We will notify you of significant changes via email or a prominent notice on the Site.
9. Force Majeure
- We will not be held liable for failure to perform any obligation under these Terms due to events beyond our reasonable control, including but not limited to natural disasters, pandemics, or other unforeseeable circumstances.
10. Contact Information
For any inquiries regarding these Terms and Conditions, please contact us at:
Cosmetic Compliance Services
Email: contact@cosmeticcomplianceservices.com
